MANAGEMENT ASPECTS OF INTER-ORGANIZATIONAL INTERACTIONS

Inter-organizational fault management: Functional and organizational core aspects of management architectures

Outsourcing – successful, and sometimes painful – has become one of the hottest topics in IT service management discussions over the past decade. IT services are outsourced to external service provider in order to reduce the effort required for and overhead of delivering these services within the own organization. More recently also IT services providers themselves started to either outsource s...

Inter-organizational E-services Accounting Management

In this paper we describe an architecture for the certification of eservices in an inter-organizational scenario which fully meets both the reliability and security requirements for accounting management architectures defined by the Internet Engineering Task Force (IETF) and the additional requirements which are specific to the inter-organizational scenario. The presented solution – successfull...

Security Aspects on Inter-Organizational Cooperation Using Wrapper Agents

The significance of electronic information exchange in interorganizational cooperation is well-known. We will here focus on the particular requirements of SMEs. We describe a general “wrapper agent” solution based on open source freeware that makes it possible (in principle) for any business system to exchange information with any other business system. It has been successfully applied in a pil...

Strategic Information Management: Organizational and Performance Aspects

Normalized Interactions between Autonomous Agents: a Case Study in Inter-organizational Project Management

The CEC Project GOAL (Esprit 6283) aims to develop generic software tools to support a new project management paradigm, in which projects are collaborative, decentralised and inter-organizational. To support inter-organizational interaction, communication and cooperation, we are developing a design framework for formalizing the flow of information between organizations, specifying access to and...